Campus support is provided Monday-Friday, 8AM to 5PM through the ITS Support Center, 831-459-HELP (4357) EligibilityĪll active UCSC students, faculty, and staff are eligible to use Creative Cloud.
Do not store Protected Data in Adobe Cloud.100 GB is available to each account for collaboration.Licenses must be assigned to a specific person and are not available for shared/functional UCSC accounts.
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Students, Faculty, and Staff can activate Named User Creative Cloud software on 2 computers at a time and install on up to 5 devices that are UC or personally owned.Acrobat is included in Creative Cloud, but the installer can be downloaded separately: Download Acrobat DC | Enterprise license.Contact ITS Software to request a SDL install. Named user sign-in is still required but does not count towards your 2 Device sign in/5 Device install limits. SDL is assigned to a device instead of an individual. Lab or Shared Computer: A Shared Device License (SDL) can be installed on a UC computer that has multiple users.Open the App and sign-in to download, update, or uninstall Creative Cloud Apps. Windows: After installation, locate the Adobe Creative Cloud icon on your Desktop or in your Start menu.Open the app and sign-in to download, update, or uninstall Creative Cloud Apps. Mac: After installation, locate Adobe Creative Cloud in your Application folder.University-Owned Computers managed with BigFix: In the BigFix Self Service App, accept the Offer to install the Creative Cloud App.
Student and Personally-Owned Computers OR University-Owned computers not managed with BigFix: Download and install the Creative Cloud app from Installation requires administrator rights on the computer.
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Graduating Students: See for instructions on how to migrate your Creative Cloud assets before you graduate.
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